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Red River Ranch

Privacy Policy

Our Policy.

Copyright © 1998 - 2024 Red River Ranch and redriverranch.com. All rights reserved.

Last updated on 07/07/2020.

This Privacy Policy describes how your personal information is collected, used, and shared when you visit and/or book online at redriverranch.com.

When you visit redriverranch.com (the “Site.”), we automatically collect certain information about your device, including information about your web browser, IP address, and time zone. Additionally, as you browse the Site, we collect information about the individual web pages that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this information as “Device Information.”

We collect this Device Information using the following technologies:

“Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit allaboutcookies.org.

“Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

Additionally when you make a booking or attempt to make a booking through the Site, we collect certain information from you, including your name, address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Booking Information.”

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Booking Information.

Our primary goal in collecting Personal Information is to provide you with a smooth, efficient, and customized experience. This allows us to provide services and features that most likely meet your needs, and to customize our service to make your experience more worthwhile.

Additionally, we process your information in order to fulfill contracts we might have with you (for example if you make a booking through the Site), or otherwise to pursue our legitimate business interests.

We use the Booking Information that we collect generally to fulfill any bookings placed through the Site (including processing your payment information, and providing you with invoices and/or confirmations). Additionally, we use this Booking Information to:

Communicate with you.

Screen bookings for potential risk or fraud; and

When in line with the preferences you have selected, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

We share your Personal Information with third parties to help us use your Personal Information, as described above.

For example, we use InnQuest to power our online booking – you can read more about how InnQuest uses your Personal Information here: innquest.com/privacy-policy.

We use Shift4 to process credit card purchases at Red River Ranch. You can read how Shift4 manages your Personal Information here: shift4.com/privacy.cfm

We also use Google Analytics to help us understand how our customers use the Site – you can read more about how Google uses your Personal Information here: google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Depending on your Place of Residence and Citizenship – including California and the European Union – you may have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, deleted, or not sold to third parties. If you would like to exercise this right, please email us at privacy@redriverranch.com.

Additionally, please note that your Personal Information may be transferred outside of your Place of Residence to the United States when you visit or book on the Site.

When you place a reservation on the Site, we will maintain your Booking Information for our records until such time as we no longer need it to fulfill our regular business operations. Your Booking Information is deletable upon your request.

The Site is not intended for individuals under the age of 18.

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at privacy@redriverranch.com or by mail using the details provided below:

The Lodge at Red River Ranch
P.O. Box 22
Teasdale, UT
United States